Frequently Asked Questions (FAQ)

Do I need a referral?
No referral is required for acute injuries or urgent medical concerns.

Do you treat chronic injuries?
Chronic or longstanding conditions are seen by referral only to ensure appropriate continuity of care.

Do you offer same-day procedures?
Yes, many conditions can be diagnosed and treated during the same visit, including a range of in-clinic procedures.

What types of injuries do you treat?
We focus on acute injuries such as sprains, strains, ligament injuries, minor trauma, and sudden joint pain.

Can I walk in, or do I need an appointment?
Walk-in and same-day visits are available. No appointment is required.

Do you provide care for athletes?
Yes, we provide assessment and treatment for acute sports injuries, along with return-to-play guidance when appropriate.

What is Athlete Fast-Track Access?
Priority access is available for FIFA World Cup–accredited athletes. Credential verification is required.

What procedures do you perform?
We offer a range of procedures including joint injections, laceration repair (stitches), abscess drainage, and ear irrigation.

Do you see patients without OHIP coverage?
Yes, we provide care for tourists, international visitors, and patients without OHIP coverage.

What methods of payment are available?
Services are covered with a valid OHIP card. For patients without OHIP, we accept cash, debit, and credit cards.

Is there X-ray on-site?
No, X-ray services are not available on-site. However, there are several imaging facilities nearby, and we can arrange prompt referral for imaging when needed.

Who provides care?
All care is provided by licensed medical doctors with experience in Sports Medicine and urgent care.

What other services are available?
A pharmacy is located on-site for convenient access to medications and pharmacist support. A variety of braces and splints are also available for purchase to support injury management and recovery.

Is there parking available?
Yes, there is ample free parking available nearby.

Do you offer a private entrance for VIP clients?
Yes. A separate rear entrance with dedicated parking is available for select clients, including athletes and team personnel, to ensure privacy and discretion.